Refund Policy
Last updated: June 2026
1. Beta Manual Activation
Corvioz Pro is currently sold through manual PayPal payment requests or PayPal invoices. After payment is verified, our team manually activates Pro access for the customer account.
2. Refund Eligibility
If Pro access has not yet been activated, you may request a full refund. If Pro access has already been activated, refund requests are reviewed case by case within 7 days of payment. We may approve a refund if there was a duplicate payment, an activation issue, or a clear billing error.
3. Non-Refundable Situations
We generally do not provide refunds after substantial use of Pro features, after the refund request window has passed, or when account information provided by the customer was inaccurate and caused a delay in manual activation.
4. How to Request a Refund
Email support@corvioz.com with the subject line "Corvioz Refund Request". Please include your Corvioz username or account email, PayPal transaction ID, payment date, and the reason for the request. We aim to respond within 2 business days.